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Privacy Policy

Last updated: March 10, 2026

This Privacy Policy describes how Chai on Wood ("we," "us," or "our") collects, uses, and protects your information when you visit our website.

Information We Collect

We collect minimal personal information from visitors to our website:

  • Email Addresses: When you voluntarily subscribe to our mailing list or submit an inquiry through our contact form.
  • Contact Information: Name, phone number, and message content when you reach out through our inquiry forms.
  • Automatic Information: Standard web analytics data such as browser type, device information, and pages visited (collected through cookies and similar technologies).

How We Use Your Information

We use the information we collect to:

  • Send updates, newsletters, and promotional materials (only if you've subscribed to our mailing list)
  • Respond to your inquiries and provide customer support
  • Improve our website and understand how visitors interact with our content
  • Comply with legal obligations

Data Security

We take the security of your personal information seriously. Email addresses collected through our mailing list are stored in an encrypted database. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email marketing platforms, web hosting services).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites (such as our Etsy shop, YouTube channel, Instagram, and Facebook pages). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Unsubscribe from our mailing list at any time (via the unsubscribe link in our emails)
  • Opt out of certain data collection practices

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Chai on Wood

Email: josh@gerbrowood.com